Triad Advising is a Fixed Operations consulting firm that helps dealerships maximize service revenue, grow repair orders, and build lasting customer retention — through hands-on strategy and proven processes.
We work side-by-side with your service team to find revenue you're leaving on the table.
We analyze your service drive from write-up to delivery, identifying bottlenecks and implementing processes that increase throughput without sacrificing quality.
Grow your RO count through better customer retention strategies, targeted marketing, and advisor training that turns every visit into a long-term relationship.
We audit your pricing, op-code structures, and technician utilization to close the gap between door rate and effective rate — putting real dollars back on the bottom line.
From inventory right-sizing to wholesale growth and obsolescence management, we help your parts department become a profit center, not a cost center.
Hands-on coaching for service advisors, managers, and technicians focused on customer experience, menu selling, and building trust at the service lane.
We help you track and improve your service absorption rate so your Fixed Ops department covers dealership overhead — giving variable ops room to invest in growth.
No cookie-cutter playbooks. Every engagement starts with understanding your dealership.
We spend time in your service department — observing processes, reviewing financials, and talking to your team to understand where the opportunities are.
We build a customized plan with clear priorities, realistic timelines, and measurable goals tailored to your department's strengths and challenges.
We work alongside your team to execute — training advisors, optimizing workflows, and tracking progress with regular check-ins to ensure lasting results.
Most consultants hand you a binder and walk away. We embed with your team, roll up our sleeves, and stay until the results speak for themselves.
Real results from real dealerships we've worked with.
"Triad didn't just tell us what to fix — they were in the service lane every morning coaching our advisors. RO count is up 32% and our CSI has never been better."
"We were leaving serious money on the table with our labor rate and op-code structure. Triad found it in the first week and helped us capture it within 90 days."
"The training they gave our service team stuck. Six months later, our advisors are still using the techniques and our retention rate keeps climbing."
Every dealership is different. We tailor our engagement to your needs and goals.
A comprehensive evaluation of your Fixed Ops department with a detailed report and prioritized action plan.
Hands-on consulting with regular on-site visits, team coaching, and continuous performance tracking.
For dealer groups and multi-rooftop operations that need a coordinated approach across locations.
Let's talk about where your Fixed Ops stands today and where it could be. No pressure, no pitch — just a real conversation.
Whether you know exactly what needs fixing or just want a second set of eyes, we're happy to chat. Reach out and we'll respond within one business day.